Frequently Asked Questions

Strangers.site uses a random matching algorithm to connect you with other users instantly. Simply click "Start Chatting" and our system will pair you with a random stranger. If you want to continue the conversation, you can stay connected. If you'd like to meet someone new, just click "Next" to be matched with another person.

Yes! Basic video chat features on Strangers.site are completely free. There's no registration required to start chatting. We may offer optional premium features in the future, but the core random video chat experience will always remain free.

We take safety seriously. Strangers.site implements multiple security measures including end-to-end encryption, automated moderation systems, and user reporting tools. While we strive to provide a safe environment, we always recommend exercising caution when interacting with strangers online. Never share personal information like your address, phone number, or financial details.

No account is needed to use our video chat service. You can start chatting immediately without any registration. However, creating an optional account may unlock additional features like saving preferences and accessing chat history.

We have a zero-tolerance policy for abuse. During any video chat, you'll see a "Report" button that allows you to immediately flag users who violate our terms. Our moderation team reviews reports promptly and takes appropriate action, which may include banning offenders from the platform.

Absolutely! Strangers.site is fully responsive and works on any device with a modern web browser - including smartphones and tablets. There's no app download required; simply visit our website from your mobile browser and start chatting.

If you're experiencing long wait times, it may be due to high traffic or limited users in your region. Try adjusting your interests if available, or come back during peak hours. Also ensure your camera and microphone permissions are granted in your browser settings.

You can block any user by clicking the "Block" button during a chat session. Once blocked, that person will not be able to reconnect with you. You can also manage your blocked list in settings if you have an account.

No, we do not record or store your video chats. All conversations happen in real-time and are not saved on our servers. We only retain minimal metadata for security and analytics, and any data is automatically deleted after a short period unless required for safety investigations.

First, try refreshing the page and ensuring your browser has camera/microphone permissions. Check your internet connection and close other applications that might be using your camera. If problems persist, visit our Contact page to report the issue.

Our core feature is random matching, which introduces you to new people spontaneously. However, we may offer optional filters or interests-based matching in the future to help you find like-minded individuals while maintaining the surprise element of random chat.

We expect all users to treat each other with respect. Be kind, avoid harassment, and maintain a safe environment for everyone. Explicit content, spam, and illegal activities are strictly prohibited. Full details are available in our Terms of Service.